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Imagine what your organisation could do with AI.

This is the most exciting shift in business technology in decades, and it is within reach of every Australian organisation. Geidi AI helps you embrace it with confidence: practical AI and automation solutions, built safely on the systems you already run.

Book a consultationExplore geidi.ai (opens in a new tab)

You started it. We finish it. We run it.

In production

Some projects we've built and run today

The work concentrates on reducing the manual workload associated with document-heavy, repeatable processes that consume staff time and carry compliance risk.

  • Email triage and dispatch

    Incoming email sorted, routed and logged automatically, with a clear handling history.

  • Microsoft 365 administration

    Onboarding, offboarding, licences, mailboxes and devices handled through audited, repeatable workflows.

  • Recurring task workflows

    Regular reconciliations and routine tasks run on schedule with less manual effort.

  • Controlled document processes

    Reviews and approvals move through a governed workflow, with locked finals and audit-ready records.

  • Billing audits

    Regular billing checks run automatically and flag what needs human attention.

  • SharePoint build and governance

    Sites set up consistently and governed correctly from day one.

How Mailroom handles an email

  1. 1

    Learn

    Before the first email is touched.

    Discovery maps your shared inboxes. Mailroom learns each mailbox's existing folders as its categories, and the rules your team already works by.

  2. 2

    Read

    An email lands in invoices@xyz.com with a PDF attached.

    Mailroom reads the message and its attachments, PDF, Word, Excel or a scanned page, and pulls out what matters.

  3. 3

    Decide

    Is it an invoice, and how sure are we?

    Business rules come first, with AI for the harder cases, and every decision comes with a confidence level.

  4. 4

    Dispatch

    Done, or handed to a person.

    Confident items are filed, passed to the right system or assigned to the right team. Anything it isn't sure about is held for a person, flagged at the top.

    Handling history

    • Sorted into Invoices
    • Attachment read: supplier, amount and due date
    • Bill drafted in Xero or MYOB
    • Unclear email held for review
    • Every action recorded against the message

Geidi AI

What we've built

The tools behind Geidi AI, in plain English. Each one has a full write-up on geidi.ai.

Where it fits

Geidi's AI practice is aligned to ISO/IEC 42001 (AI management systems). See the standards Geidi is aligned to

  • A prototype works, and now it needs to be real.
  • The AI tools multiplied, and nobody owns them.
  • A business-critical workflow has no vendor behind it.
  • A project stalled between the trial and going live.
  • AI use and costs are spreading with no visibility or control.

Guides on AI & Automation

All insights

Related services

  • The support, security, cloud and infrastructure your business relies on, run by an experienced Perth team for organisations of 5 to 1,000 staff, across WA and Australia.

    See managed it overview
  • A 7-day service desk with unlimited incident and onsite support, plus fixed-cost coverage of the servers, networks and remote access your business depends on.

    Explore Managed IT & Support
  • Microsoft 365, SharePoint, Dynamics 365, hosted infrastructure, custom software and websites, implemented and run as one environment.

    Explore Cloud & Business Systems
  • A 24/7 security operations centre with monitoring, detection and response, aligned to Essential Eight and NIST.

    Explore Cyber Security
  • We work as a single technology partner across the whole environment.

    See all industries
  • A Perth-based, owner-operated Australian technology company, operating since 2000.

    Read about Geidi

The first step is a conversation.

Talk to us about what could be possible in your business and what a safe, low-risk first step could look like.