Managed IT
The support, security, cloud and infrastructure your business relies on, run by an experienced team. A 7-day service desk, a 24/7 security operations centre, and the Microsoft 365 and business systems your people use every day.
Technology to take your business further.
Geidi brings the people and expertise to run your technology and help shape what comes next. From dependable managed IT to strategic AI and automation, we help your business turn ambition into practical progress.
- Operating since
- 2000
- Operating since
- Service desk
- 7-day
- Service desk
- Security operations centre
- 24/7
- Security operations centre
Geidi is aligned to recognised standards.
- Aligned toEssential Eight
- Aligned toISO/IEC 27001
- Aligned toISO/IEC 42001
- Aligned toISO/IEC 20000
- Aligned toSMB1001
- PartnerMicrosoft Partner
Technology shapes how your business runs, competes and grows.
We start with how your business actually works, then bring the team to make technology serve it: people who understand your operations, help you decide what to do next, and see it through to something that runs well every day. That has been our approach since 2000, for organisations of 5 to 1,000 staff.
AI & Automation
Strategic advice and practical delivery to improve how your business works and explore what it could do next. We help you find where AI creates real value, set the priorities, and build it into the way you work.
What sits inside each.
Managed IT brings together support, cloud and business systems, and security. AI & Automation works alongside it or on its own.
Managed IT
Managed IT & Support
Our flagship service. A 7-day service desk with unlimited incident and onsite support, plus fixed-cost managed coverage of the servers, networks and remote access your business depends on. We design, run and improve the whole environment.
AI & Automation
AI is changing what your business can achieve. What does that mean for yours?
AI is changing how work gets done and what a business can offer. That makes it a leadership decision, not just a technology one: where could it improve your operations, your decisions or your customers' experience?
The answer starts with your business, not the technology. We help you find the opportunities that matter, set priorities, and deliver change in practical steps, with your people and processes considered alongside the systems.
We already do this work. Email triage, Microsoft 365 administration and billing audits run on AI and automation we have built and support today.
IT Portal
In production
~40min
saved per new starter, Geidi's estimate
Add or remove a staff member in one step: account, licence, laptop and welcome email, even scheduled for their start date. Geidi estimates about 40 minutes saved per new starter.
IT Portal on geidi.ai (opens in a new tab)In pilot
Mailroom on geidi.ai (opens in a new tab)
Reads your shared inboxes around the clock, then sorts and files every email. Your team stays in control of what happens next.
Mailroom on geidi.ai
Live internally
Agora TIS on geidi.ai (opens in a new tab)
Ask in plain English what your team is working on, and change it the same way. A person approves every change.
Agora TIS on geidi.ai
In production
Endgame on geidi.ai (opens in a new tab)
Describe a tool in plain English and get a properly set-up software project in minutes, with the rules built in from day one.
Endgame on geidi.ai
What our clients say
Geidi is so much more than just our 'IT Support'. With a proactive approach to our IT needs combined with their expertise across a number of fields they have become an integral part of our team. I am happy to share credit with them for our business success and quite simply with Geidi they deliver what they promise, on time and on budget.
Geidi gave us some very sound advice at the early stages of our SharePoint project. The scope of what we wanted to do was pretty big and our thoughts and ideas were limitless. The guidance that Geidi gave during that crucial period helped put a framework around our SharePoint project and we now understand the value of the advice they provided since implementation. If your business is looking to move to the cloud or just looking at a better way of dealing with its IT infrastructure, we would recommend contacting Geidi to get a handle on what you want to achieve.
Technologies we work with
One team across the platforms your organisation already runs on.
- Microsoft Partner
- Azure AI
- Microsoft Copilot
- Anthropic
- OpenAI
- Ollama
- SharePoint
- Dynamics 365
- Microsoft Teams
- Veeam ONE
- FortiGate
- UniFi
- HP
- Dell
- Lenovo
- Cisco
- VMware ESXi
- OpenVPN
- Tailscale
- 3CX
Operating since2000
Experience you can check.
Operating since 2000
More than 25 years of experience and maturity, including Essential Eight and ISO-aligned compliance management.
24/7 security operations centre
A 24/7 security operations centre watching your environment year-round, with security practices aligned to Essential Eight and NIST.
Australia wide
An Australian business, Perth-based, serving clients nationally.
Prove before you commit
A staged method with review gates and support. Risk is managed at every stage.
Who we serve
We work with organisations of 5 to 1,000 staff, Perth-based and Australia wide.
- Organisation size
- 5 to 1,000
- staff
- Sector experience
- 12
- sectors
Questions, answered
The things organisations ask us most before we start working together.
Still have questions?
A short conversation about your operations is the best place to start.
Who is Geidi?
A Perth-based, owner-operated Australian technology company, operating since 2000. Geidi has been a one-stop technology partner for Australian organisations since 2000. We are owner-operated, with an in-house team of IT and business professionals covering service desk, infrastructure, Microsoft 365, SharePoint, Dynamics 365, cloud, cyber security and custom software.
What managed IT services does Geidi provide?
Our flagship service. A 7-day service desk with unlimited incident and onsite support, plus fixed-cost managed coverage of the servers, networks and remote access your business depends on. We design, run and improve the whole environment.
What cyber security services does Geidi offer?
A 24/7 security operations centre watching your environment year-round, with security practices aligned to Essential Eight and NIST.
Who does Geidi work with?
We work with organisations of 5 to 1,000 staff, Perth-based and Australia wide, across mining, finance, legal, engineering, architecture, real estate, media, medical, education, communications, government-funded, non-profit.
What is Geidi AI?
Geidi AI is our newest division: an AI-led growth stream within Geidi IT Services. It applies the same delivery discipline we bring to managed services (fixed scopes, review gates, dashboards and audit trails) to AI and automation, built and supported by the team that already run full IT environments.
How does Geidi start a new engagement?
Our approach is process-first. We start by understanding how your company's processes actually run, then choose the technology to support them. We work with organisations of 5 to 1,000 staff, Perth-based and Australia wide. A staged method with review gates and support. Risk is managed at every stage.
What happens after I get in touch?
Based on our initial contact with you about your operations, we listen, analyse and review your needs. If there is a fit, we then work with you to identify a low-risk first step to begin our journey with you.
Let's talk about where your business is going.
A conversation about your priorities, how your technology supports them today, and where it could do more. You leave with a clearer view of your options.
What happens next?
- 1We listen
- 2We analyse and review your needs
- 3A low-risk first step
Send an enquiry
We will be in touch soon.