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IT support for non-profit organisations

Every dollar should go to the mission. Geidi helps non-profits run secure, dependable IT.

IT for non-profit

Non-profits do a lot with limited staff and money. Teams often mix paid staff and volunteers, work from several sites, and hold personal details about donors and the people they support. IT often falls to whoever has time. Geidi works as a single technology partner across the whole environment: the service desk, Microsoft 365, backups and security, for organisations of 5 to 1,000 staff.

Common IT challenges

  • Stretched teams

    Staff wear several hats. Nobody has time to chase IT problems or keep systems up to date.

  • Volunteers and changing staff

    People join and leave often. Each one needs the right access, and then needs it removed.

  • Donor and client trust

    Donor details and information about vulnerable clients must be kept safe. A breach can cost an organisation its supporters.

How Geidi helps

  • Managed IT & Support

    A 7-day service desk takes IT problems off your team, with patching, and backup and disaster recovery under fixed-cost managed coverage.

    About Managed IT & Support
  • Cloud & Business Systems

    Microsoft 365, SharePoint and CRM help staff and volunteers work from one set of records.

    About Cloud & Business Systems
  • Cyber Security

    A 24/7 security operations centre with monitoring, detection and response, aligned to Essential Eight and NIST.

    About Cyber Security
  • AI & Automation

    Geidi AI handles Microsoft 365 onboarding and offboarding through audited, repeatable workflows, so access follows people as they come and go.

    About AI & Automation

Questions from non-profit organisations

Something else on your mind? Call 1300 855 049.

Can Geidi manage our donor or client CRM?

CRM and Dynamics 365 are part of our Cloud and Business Systems service. We handle migration, licensing and day-to-day running.

How do we control who can access our systems?

Geidi AI handles onboarding, offboarding, licences, mailboxes and devices through audited, repeatable workflows, and our security practices are aligned to Essential Eight and NIST.

Where do we start?

With a conversation. Based on our initial contact with you about your operations, we listen, analyse and review your needs. If there is a fit, we then work with you to identify a low-risk first step.

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  • A 7-day service desk with unlimited incident and onsite support, plus fixed-cost coverage of the servers, networks and remote access your business depends on.

    Explore Managed IT & Support
  • Microsoft 365, SharePoint, Dynamics 365, hosted infrastructure, custom software and websites, implemented and run as one environment.

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  • A 24/7 security operations centre with monitoring, detection and response, aligned to Essential Eight and NIST.

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  • Geidi AI, our newest division. Practical AI and automation, built safely on the Microsoft 365 environments and security we already manage.

    Explore AI & Automation

One partner for the whole environment.

Tell us about your existing IT. We would be pleased to review your current system and give you an overview as to how Geidi may be able to deliver and enhance your IT operations.