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IT support for communications businesses
When your work is talking to people, phones, email and internet cannot drop. Geidi keeps them running.
IT for communications
Communications businesses live on calls, email, video meetings and shared content. PR, marketing and telecommunications teams often work across several offices, for clients who expect quick replies. A dropped call or a hacked mailbox is visible to everyone. Geidi manages voice, connectivity, Microsoft 365 and security as one environment, with a 7-day service desk. Our approach is process-first: we start with how your work actually runs.
Common IT challenges
Voice and video quality
Poor call quality or dropped video meetings reflect on the business, especially when a client is on the line.
Many channels, many inboxes
Shared inboxes fill up fast. Messages get missed, or answered twice.
Reputation at stake
A compromised email account can send messages in your name to every client you have.
How Geidi helps
Managed IT & Support
VoIP and connectivity, and SD-WAN for offices and remote staff, under fixed-cost managed coverage.
About Managed IT & SupportAI & Automation
Email triage and dispatch sorts, routes and logs incoming email automatically, with a clear handling history.
About AI & AutomationCloud & Business Systems
Microsoft 365, enterprise email and collaboration portals, implemented and run as one environment.
About Cloud & Business SystemsCyber Security
A 24/7 security operations centre with SIEM monitoring watches your environment year-round, with managed detection and response.
About Cyber Security
Questions from communications organisations
Something else on your mind? Call 1300 855 049.
Can Geidi help us manage a busy shared inbox?
Yes. Geidi AI builds email triage and dispatch, where incoming email is sorted, routed and logged automatically, with a clear handling history.
Do you manage business phone systems?
VoIP and connectivity is part of our managed IT service, together with SD-WAN, networking and a 7-day service desk.
We have staff in several locations. Can you support them all?
Geidi is Perth-based and serves clients Australia wide. Remote access and VPN, and SD-WAN are part of our managed IT service.
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Explore Cloud & Business SystemsA 24/7 security operations centre with monitoring, detection and response, aligned to Essential Eight and NIST.
Explore Cyber Security
One partner for the whole environment.
Tell us about your existing IT. We would be pleased to review your current system and give you an overview as to how Geidi may be able to deliver and enhance your IT operations.
