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IT support for media and creative businesses

Big files, hard deadlines and no time for downtime. Geidi keeps media teams producing.

IT for media

Media businesses work to deadlines that do not move. Video, audio and image files are large, and teams share them between editors, clients and freelancers. When storage fills up or a connection slows, production stops. Geidi is a Perth-based IT services provider, operating since 2000. We design, run and improve the whole environment: networks, servers, backups, Microsoft 365 and security.

Common IT challenges

  • Large media files

    Raw footage and layered design files take up space and bandwidth. Slow storage slows the whole team.

  • Outside collaborators

    Freelancers and clients need access to some files but not all of them. Sharing has to stay controlled.

  • Deadline pressure

    A publishing or broadcast deadline leaves no room for a failed system or a lost file.

How Geidi helps

  • Managed IT & Support

    Performance monitoring, patching, and backup and disaster recovery keep production systems healthy, with a 7-day service desk when something breaks.

    About Managed IT & Support
  • Cloud & Business Systems

    SharePoint collaboration portals and Microsoft 365 give freelancers and clients access to what they need, managed as one environment.

    About Cloud & Business Systems
  • Cyber Security

    Vulnerability scanning and SIEM monitoring from a 24/7 security operations centre help protect unreleased work and client material.

    About Cyber Security

Questions from media organisations

Something else on your mind? Call 1300 855 049.

Can freelancers access our files securely?

SharePoint, collaboration portals and Microsoft 365 are part of our Cloud and Business Systems service, and remote access and VPN are part of our managed IT service.

Can Geidi build a custom tool for our workflow?

We build custom software where off-the-shelf tools fall short. Geidi AI also builds practical AI and automation on the Microsoft 365 environments we already manage.

Is your service desk available on weekends?

Yes. Our service desk runs 7 days, with unlimited incident and onsite support as part of our managed IT service.

Related industries and services

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  • A 7-day service desk with unlimited incident and onsite support, plus fixed-cost coverage of the servers, networks and remote access your business depends on.

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  • Microsoft 365, SharePoint, Dynamics 365, hosted infrastructure, custom software and websites, implemented and run as one environment.

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  • A 24/7 security operations centre with monitoring, detection and response, aligned to Essential Eight and NIST.

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One partner for the whole environment.

Tell us about your existing IT. We would be pleased to review your current system and give you an overview as to how Geidi may be able to deliver and enhance your IT operations.