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IT support for mining companies and contractors

Keep head office and remote sites connected, supported and secure, with one Perth-based team looking after the whole environment.

IT for mining

Mining work happens a long way from the office. Crews, contractors and site offices need the same systems as head office, often over patchy mobile coverage. Geidi is a Perth-based IT services provider, operating since 2000. We look after the service desk, networks, cloud systems and security as one environment, for organisations of 5 to 1,000 staff.

Common IT challenges

  • Patchy connectivity on site

    Mobile coverage in remote areas is often slow or overloaded. When the connection drops, so do email, reporting and calls.

  • People spread across locations

    Staff move between head office, camps and mobile sites. They need secure access to the same files and systems wherever they are.

  • Downtime stops work

    Mining businesses run systems that keep equipment, people and contracts moving. An outage or a cyber attack can halt work on site.

How Geidi helps

  • Managed IT & Support

    Remote access and VPN, SD-WAN, and VoIP and connectivity link site offices to head office. Our 7-day service desk supports the people using them.

    About Managed IT & Support
  • Cloud & Business Systems

    Microsoft 365 and SharePoint give crews and office staff one place for documents and email. Geidi built a SharePoint system that manages APPEA certifications of oil and gas industry members.

    About Cloud & Business Systems
  • Cyber Security

    A 24/7 security operations centre monitors the environment, with detection and response, and security practices aligned to Essential Eight and NIST.

    About Cyber Security

Project

Internet for mining contractors in the Pilbara

Getting quality internet in the Pilbara can be difficult, and 4G towers are often overloaded. Geidi developed internet solutions for a number of mining contractors with mobile sites in the region: a "robust, mobile, reliable, fast" Outback internet pack.

Questions from mining organisations

Something else on your mind? Call 1300 855 049.

Can Geidi help with internet at remote mine sites?

Yes. Geidi has developed internet solutions for mining contractors with mobile sites in the Pilbara. Our managed IT service also covers remote access and VPN, SD-WAN, and VoIP and connectivity.

Who supports our site staff when something breaks?

Our 7-day service desk, with unlimited incident and onsite support as part of our managed IT service.

How do you protect a mining business from cyber attacks?

A 24/7 security operations centre watches your environment year-round, with SIEM monitoring, managed detection and response, incident response and vulnerability scanning. Our security practices are aligned to Essential Eight and NIST.

Related industries and services

  • We work as a single technology partner across the whole environment.

    See all industries
  • Large files, project teams and site work. Geidi keeps engineering firms connected and organised.

    IT for engineering
  • When your work is talking to people, phones, email and internet cannot drop. Geidi keeps them running.

    IT for communications
  • A 7-day service desk with unlimited incident and onsite support, plus fixed-cost coverage of the servers, networks and remote access your business depends on.

    Explore Managed IT & Support
  • Microsoft 365, SharePoint, Dynamics 365, hosted infrastructure, custom software and websites, implemented and run as one environment.

    Explore Cloud & Business Systems
  • A 24/7 security operations centre with monitoring, detection and response, aligned to Essential Eight and NIST.

    Explore Cyber Security

One partner for the whole environment.

Tell us about your existing IT. We would be pleased to review your current system and give you an overview as to how Geidi may be able to deliver and enhance your IT operations.